Field service software for Durham contractors

You're running a service business in Durham. You're in the truck, on the job, or managing three crews at once. Your phone rings. A text comes in. A lead from last week needs a follow-up. Your back office is everywhere—your pocket, your email, someone else's notebook. SagiFlo is the AI agent that answers your calls, texts you the booking details, and handles the leads while you're actually working.

Most field service software is another dashboard to log into. SagiFlo doesn't live on a screen. It answers your phone in the 919 area code, takes the customer's details, books the job straight to your Google Calendar, and texts you the summary. You text it back with updates—completion time, no-show, review request—and it keeps going. No login. No clicks. No five minutes spent typing what you already said out loud. Durham's humidity means HVAC season starts early and never really stops; electrical emergencies hit in summer storms; plumbing calls spike after hard freezes. You need your back office working as fast as your teams move.

SagiFlo also reads your leads, nudges you about follow-ups, checks your QuickBooks balance when you need it, and asks customers for Google reviews—all through text. You don't manage a tool; the tool manages your day. It's built for trades—the businesses that make Durham's 301,870 residents' homes work. If you've been considering field service software but the dashboards felt like overhead instead of help, this is why SagiFlo exists.